MACHINE REPAIRS FOR YOUR CUSTOMER, MAINTENANCE MANAGEMENT

€130.00

Equipment Repairs / Machine Repair Management Odoo
Maintain your customer / company Machines equipment’s via website where customer can directly create a ticket from your website  Machine repair management or equipment maintenance management module in Odoo helps your employee to reduce there work via call to create ticket in system now your customers can directly create the tickets from website and it automatically create tickets in odoo for your internal users and can easily handle it. This module is helpful for companies who sell different kinds of machine to different customer as maintenance of these machines sold to the customer can be handled easily with this module.

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Description

Machine Repair or Equipment repairs management from your website is another useful app developed by Globalteckz team. This Odoo App offers you with various features for Machine Service Maintenance. You can use this module for internal machine repairs or for any customers machine repairs example – A personal computer organizations selling various PC to its customers and there is a request for the maintenance by the customer.

The main benefit of this module is that from the website itself customers or user can manage the machine servicing part. The Equipment Servicing Management app helps users to streamline daily operations along with equipment and machine monitoring that needs maintenance. This module helps customer with powerful quality services by integrated approval features and get comprehensive management analysis reports.

Odoo apps for free v17 v18 v16

Below are the screenshot of functionalities with Machine/Equipment  repair management module:

Setting up of repair customers and users in Odoo

Odoo machine repairs management - setting customers

Customer logged in via website to raise the request website to raise the request

Once the customer logged in the customer can click on Repair management > and Create a Ticket from the website

equipment Repair management

Ticket registration by the customer with personal details and machine details that need repairs
macine Ticket registration

Support Manager logged in to see the list of tickets
Support Manager logged in to see the list of tickets

Here the support manager can see the list of repair ticket request
support manager can see the list of repair ticket request

You can also allocate machine repair team or create different team for different aspects of machine repair management
allocate machine repair team

Creating of different types of services for machine
different types of services for machine

You can also create different types of machine parts
create different types of machine parts

Ticket flow – from assigning to closing

Ticket flow – from assigning to closing

Support user login Support user login
Working on ticket
Working on ticket

Once Support user start working he can change the state and he can add timesheet with number of hours consumed for this repairing the machine

change the state
Now we can login with Support Manager to check the status of tickets

machine repairs management module in odoo

machine repairs

reparing machine module ERP software

We can create quotation for repair machine ticket and you can see all details regarding product consumed while repairing

quotation for repair machine ticket quote creation for tickets

Customer login view to check all details regarding ticket and he can chat with support team via odoo chatter below the screen
chatting with support team for machine management support for machine repairs erp module

When ticket state will change from assigned to working state,system will send email to customer for as notification with ticket details

enterprise resource planning various working stages for notification

When ticket will closed then system will send email to customer for as notification with ticket details.

ticket will closed then system will send email to customer for as notification with ticket details. Generate Report of Customer ticket

closing repair tickets module

This Equipment Machine Repair management is further fully customizable as per your business requirements. This module is available in latest version of Odoo ERP software. For more information on this module or any modifications – feel free to contact us on sales@globalteckz.com

Frequently Asked Questions

This Odoo App is one-time purchase for a particular version of Odoo ERP that you select. For instance V. 14, V13 etc. You dont need to pay monthly fees or licenses.
Yes, this Odoo App is compatible with Enterprise and Community Edition both.
Yes ! You can fully customize this app as per your business needs and requirements. Customization charges are extra based on your requirements. You can contact our team on sales@globalteckz.com
This App comes with a warranty of 6 months from the date of purchase until any custom changes not made on this particular Odoo App by Third-party vendors. The Warranty of this app get Void if any third party customizations made any change in the core code.
Globalteckz offers you 6 months of No Cost support for apps costing above 399 Euros. For less than 399 Euros A 3 Month of Support is provided by Globalteckz Team. Support voids if there is any custom coding done in the core code by third-party vendor.
You can get the demo from our Experts on this Odoo App Kindly email us on sales@globalteckz.com for more information.
This Odoo App may require other supporting Odoo Apps to make the particular module fully functional. All our support apps are provided to you after you purchase this module from our app store. Supportive apps are almost free for community edition & Enterprise edition. That means you dont need to pay any extra cost for the same.

 

 

 

 

Additional information

Available Version

V18, V16, V15, V14, V13, V12, V11, V10

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