Onsite vs Offshore ERP Implementation: What to Choose?

Onsite vs Offshore ERP implementation, one of the thoughts that comes to mind while implementing Enterprise resource Planning software. The reason for the same is simple – These systems development have risks involved. Both approaches have the primary duty of ensuring that the Enterprise system is is implemented properly and up to the mark. However, due to certain critical factors, management is often confused about choosing between these two approaches.

In this blog post, we will understand the key differences between both methods.

Understanding ERP Implementation

ERP implementation is the process of deploying software system that integrates various business processes, including finance, HR, supply chain, and customer relationship management. A successful project can streamline operations, improve efficiency, and provide real-time insights into business performance.

Onsite ERP Implementation

Definition and Process:

Onsite ERP implementation involves the deployment of the ERP system directly at the organization’s physical location. This traditional approach typically involves the presence of consultants and IT staff on-site to manage the installation, configuration, and training processes.

Advantages & Benefits :

1. Direct Access to Resources: Having consultants and IT personnel on-site allows for immediate access to resources, facilitating faster problem resolution and hands-on training. This direct interaction can enhance the overall quality of the implementation process.
2. Better Understanding of Business Processes: Onsite consultants can gain a deeper understanding of the organization’s unique business processes and requirements by observing operations firsthand. This can lead to a more tailored ERP solution that better meets the company’s needs.
3. Enhanced Collaboration: Face-to-face interactions foster better communication and collaboration between the implementation team and the organization’s employees. This can lead to a smoother implementation process with fewer misunderstandings.

Challenges:

1. Higher Costs: Onsite development often come with higher costs due to travel, accommodation, and daily allowances for consultants. Additionally, the organization may need to allocate dedicated office space and resources for the implementation team.
2. Time-Consuming: The presence of consultants on-site typically means a longer implementation timeline, as it involves detailed planning, installation, and extensive testing phases.
3. Limited Flexibility: Onsite implementations may lack the flexibility offered by remote approaches, as they are bound by geographical constraints and the availability of consultants.

Remote/ Offshore ERP Implementation

Definition and Process:

Remote ERP implementation leverages digital tools and technologies to deploy the ERP system without the need for physical presence. The implementation team works remotely, using video conferencing, cloud-based platforms, and remote access tools to manage the process.

Advantages:

1. Cost-Effective: Remote implementation eliminates travel and accommodation expenses, making it a more cost-effective option. Organizations can also save on infrastructure costs as there is no need to allocate physical space for the implementation team.
2. Faster Deployment: Remote implementations can often be completed more quickly due to streamlined processes and the ability to leverage cloud-based Enterprise Resource Planning solutions. This can result in a faster return on investment (ROI) for the organization.
3. Increased Flexibility: Remote implementations offer greater flexibility, allowing the implementation team to work from anywhere in the world. This can lead to a more agile approach, with quicker response times and the ability to adapt to changing requirements.

Challenges:

1. Communication Barriers: Remote implementations may face communication challenges due to the lack of face-to-face interactions. Misunderstandings and delays in information exchange can occur, potentially impacting the implementation timeline.
2. Limited Hands-On Support: The absence of on-site consultants means that employees may have limited access to hands-on support and training. This can be mitigated through comprehensive online training programs and remote support services.
3. Security Concerns: Remote implementations require robust security measures to protect sensitive data transmitted over the internet. Organizations must ensure that remote access tools and cloud-based platforms adhere to stringent security protocols.

Choosing the Right Approach

When deciding between onsite vs offshore ERP implementation, organizations should consider several factors:

1. Budget: If cost is a primary concern, remote implementation may be the better option due to its lower expenses. However, if the organization has the budget for a more personalized approach, onsite implementation can provide added value.
2. Complexity of Business Processes: Organizations with highly complex and unique business processes may benefit from the hands-on approach of onsite implementation. This allows consultants to gain a deeper understanding and provide a more tailored solution.
3. Timeline: If a faster implementation timeline is crucial, remote implementation can offer quicker deployment. However, for organizations that prefer a thorough, detailed approach, onsite implementation may be more suitable.
4. Geographical Constraints: Remote implementation is ideal for organizations with multiple locations or those in remote areas where access to onsite consultants may be challenging.
5. Internal Resources: Organizations with a strong internal IT team may find remote implementation easier to manage, as they can provide on-site support to complement the remote consultants.

Conclusion

Both onsite and remote ERP implementation approaches have their unique advantages and challenges. The decision ultimately depends on the organization’s specific needs, budget, and operational complexity. By carefully considering these factors, businesses can choose the implementation approach that best aligns with their digital transformation goals, ensuring a successful and seamless ERP deployment. 

About Globalteckz 

We at Globalteckz are Official Silver partners of Odoo, Odoo as an ERP software offers you with with flexibility and comprehensive suite of applications, supports both onsite and remote implementations, making it an excellent choice for businesses looking to streamline their operations and drive growth.